Thank you for using the SNF AI Assistant chatbot. This notice explains how the chatbot works, its limitations and your responsibilities when using it. Please read it carefully before proceeding.
• About the SNF AI Assistant: The SNF AI Assistant is an AI-powered assistant designed to help you quickly access information that is already available on our website about SNF’s Global Health Initiative (GHI). This chatbot is designed to operate only in English and Greek. Its responses are generated automatically, may not always be complete, current, or accurate, and do not involve human review before being displayed. The information provided is intended for general guidance only and should not be considered legal, financial, personal, professional or any other form of advice.
• User Responsibility: By using this chatbot, you acknowledge that you are solely responsible for how you interact with it and how you interpret or use the information it provides, and that you do so at your own discretion and risk. Nothing generated by this chatbot is legally binding on SNF or any third party. SNF and its directors, officers, employees, agents, successors, and assigns (as well as SNF’s affiliates and their respective directors, officers, employees, agents, successors and assigns) cannot be held liable for any actions, losses, or damages arising out or in connection with your use of, or reliance on, the chatbot’s responses.
• Unacceptable Use: To ensure a safe and helpful experience for all users, you agree to use this chatbot in a lawful, respectful and responsible manner. You are not allowed to use it in the following ways, including but not limited to:
→ share offensive, defamatory, fraudulent, misleading, or otherwise unlawful content
→ post spam or promotional messages unrelated to SNF’s activities
→ infringe the privacy or intellectual property rights of other
→ interfere with, disrupt or damage the chatbot’s functionality
SNF reserves the right to restrict or suspend access if misuse is detected.
• Data Privacy: We prioritize the privacy and security of your information. The chatbot may collect and process the content of your conversations, including any information you choose to provide, for the purposes of operating and improving the chatbot, monitoring performance and troubleshooting, analytics and service enhancement. We discourage you from sharing personal data or sensitive information through the chatbot. Chatbot interactions will be retained only for as long as necessary for the purposes described above and, in any case, for no longer than 90 days, in line with the SNF’s data retention policies, after which they will be automatically deleted. Such interactions may be accessed by SNF and its authorized service providers solely for those purposes. Any personal data processed through the chatbot will be handled in accordance with applicable data protection laws, including, where relevant, the EU General Data Protection Regulation (GDPR). For more information about how SNF collects, uses and protects personal data and about your rights, please refer to SNF’s Personal Data Protection Policy.
• Right to Change or Suspend: SNF may modify, suspend or discontinue the chatbot, or update this disclaimer, at any time and without prior notice. Continued use of the chatbot after any updates constitutes acceptance of the revised terms.
By using this chatbot, you acknowledge and accept the terms of this disclaimer. If you do not agree with any part of this disclaimer, please refrain from using the chatbot.